Empowering Teamwork with MS 365

Enhanced IT infrastructure fosters productivity, teamwork, and operational excellence for M&A Coachworks a prestigious luxury vehicle finishers.

M&A Coachworks, luxury vehicle repair and bodywork specialists, needed reliable IT solutions to support their growing operations. With CJAZ Consulting as their IT partner, the business transitioned to a streamlined, modern infrastructure that enhances collaboration and productivity.

Challenges

Frequent IT issues and unreliable backup systems under previous support.
Poor communication and inadequate problem resolution from the prior IT provider.
Rapid business growth required a scalable IT solution for three sites and 45 team members.

Improvements made

Infrastructure Overhaul: Designed and installed two new servers for reliable daily backups and quick data recovery.
Cloud Migration: Migrated all three sites to Office365, enabling seamless team collaboration and workload management.
Enhanced IT Support: Introduced a tailored IT package, including managed support, Veeam backups, ESET anti-virus, and IT administration.
Proactive Service: Provided ongoing consultancy, network support, and out-of-hours service to minimise business disruption.

Results

Improved Collaboration: Office365 empowers the team to efficiently manage workloads across three sites.
Reliable Systems: Daily backups and advanced security ensure data integrity and peace of mind.
Business Continuity: Quick responses and out-of-hours support keep operations running smoothly.
Client Satisfaction: “I can't fault the customer service we receive from CJAZ,” says Director Dean Dionisiou.

CJAZ Consulting’s proactive approach has transformed M&A Coachworks’ IT systems, supporting their growth and ensuring their clients enjoy a seamless service.